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HOW TO BUY

REGISTERING ACCOUNT

1st- Click at create an account if you are a new customer. Click login if you are a returning customer & logout button will appear at here when you want to log out from your online store account

2nd- Please keep your password safe & subscribe our newsletter to get latest promotions/up-to-date design  from VIVADEA online store.

3rd- Congratulations for registering with us! Please check your email for your registering matter.


MANAGE YOUR ACCOUNT

Our site is different from other available online store, since we're using payment notification form & providing tracking system in your own account. This will bring extra benefits to all of our customers where you can check your order history to get your invoice order & track your parcel.We  will send parcel tracking link to your email automatically. This method saving your time by viewing just in one place at One time ( vivadea online store)


HOW TO BUY & MAKE PAYMENT

- 1ST you have to click ADD TO CART on item that you want. Please refer at pictures below:

:: You just need to follow the instruction in our website :: We accept 3 types of payment (online banking/cash deposit machine/paypal) :: Please read carefully at the payment instructions ( different payment method apply different way to make your payment

:: after made your payment please make sure you fill in payment notification form at bottom of our page ( it is compulsory to upload your payment picture as a proof )

**PAYPAL transaction don't have to fill in this form. 

 


ONLINE BANKING INSTRUCTIONS

  1. You have to fill in all details that we need when transferring your payment to our account. ( SILA IKUT ARAHAN  SEPERTI GAMBAR DI ATAS & DI BAWAH)
  2. Print/snap your payment proof/save as pdf/printscreen/etc 
  3. Fill in payment notification form at bottom page ( except for paypal transaction )
  4. upload your payment proof is compulsory for cash deposit thru atm machine
  5. You can check your parcel progress in your order history 

MAYBANK INSTRUCTIONS

For online transfer / banking please make sure:


recipient's email : payment@vivadea.com
recipients reference : Order id ( refer to your invoice in your order history or click link that we provide in your email)
other payment details : payment time ( exp : 4.48pm)


CIMB INSTRUCTIONS

For online transfer / banking please make sure:

Description: Order id ( refer to your invoice in your order history or click link that we provide in your email ) 
alert recipients by email : payment@vivadea.com


WHERE YOUR ORDER ID


AFTER PAYMENT TRANSACTION

ATT: FILL UP PAYMENT NOTIFICATION FORM & MAKE SURE YOU UPLOAD YOUR PAYMENT PROOF (compulsory for payment thru cash deposit machine) 

  1. For online banking you can get your payment proof by print as pdf,etc .
  2. For cash deposit machine, please snap your payment receipt and upload payment picture in our payment notification form )
  3. For paypal transaction, do CONTACT US to alert us about your transaction


PAYPAL TRANSACTION

For customers that using paypal, all transactions will automatically set in our paypal system. So, you just have to CONTACT US after completed your payment transaction 

Thank You


CURRENCY CONVERTER

For international customers, you can convert our currency (MYR) at this LINK or click at www.xe.com  for an accurate amount. OR

Click on your left side to change RM to USD. PLEASE REFER PICTURE BELOW: 


 

ATT: If you have any question please do contact us +60116026692 ( whatsapp ), inbox our fanpage VIVADEA or click at contact us at bottom of this page.